It's always important to understand the customer's perspective and strategies and thanks to an August 2008 study published by Eye for Transport, we have that ability.
The report, entitled 'The Impact of High Fuel Prices on the Logistics Industry' outlines the views of 892 respondents comprised of senior executives from manufacturing, retailing, 3PLs, freight forwarders and carriers.
Some of the interesting observations include:
- 61% believe carriers are exploiting fuel surcharges
- More than half stated they are pushing inventory costs closer to final destination through increased inventory levels
- Over 40% said larger loads are being shipped
- 58% said they passed fuel price variances on to the customer
A free copy of the 14 page report can be found at the Eye for Transport website.
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